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FAQ

Attention!! Scammers!! Don't trust any person on steam who claims he/she is daddyskins staff. We do not contact people via steam We do not contact people directly with any type of promotions/trades etc.

I have money in my Steam account, but the balance isn’t shown on DaddySkins. Why?

Steam Money is not appropriate for DaddySkins. Please fill your balance on DaddySkins directly.

I have filled up the balance but credit hasn’t shown up. What should I do?

Attention! Your payment may be delayed for 5-10 minutes. If your balance isn’t credited within the hour, please contact support. Send details of payment to [email protected]

I can't sell an item because the pop-up dialogue window is blocked on this browser tab!

Close tab and revisit page. If that fails, clear the browser history and try again.

Your drop has been waiting for more than 24 hours.

Full cost of the item will be returned to your balance in case you don't withdraw it within 24 hours.

Before opening Cases

Be sure to check your account trades on Steam, otherwise our bot may not be able to send you your items. Open your inventory, make sure that there is no ban 7 days after the password had been changed and Steam Guard is working properly.

I have opened the case, received an item. How do I pick it up?

Go to your profile and click the "Send" on item of your interest, then click the "Get" button, this leads directly to the trade on Steam.

There is a "Temporarily Unavailable" note on the case, why?

The case / collection becomes unavailable if it does not contain all the items that are listed in the case / collection. Bots are monitoring the trade platform and purchasing the missing items in real time.

When I click "Send" item, I get an error: "Unable to send the item”. Why?

Bot cannot send you item in the following cases:

  1. You have blocked trade (came with the new device, recently changed the password / e-mail, changed the Steam Guard security settings have VAC-ban, etc.).
  2. You have hidden inventory in Steam privacy settings (Check it)
  3. Check your trade-link in profile and Steam settings – they must match.
  4. Bot is having problems connecting to Steam; it happens occasionally and you should try again in a few minutes.

Contact Support and describe the problem if the problem persists at [email protected]

Where can I find my Trade URL?

  1. Visit https://steamcommunity.com/id/me/tradeoffers/privacy#trade_offer_access_url
  2. Enter your Steam login and password.
  3. At the sub-item "Third-Party Sites" you will find your Trade URL. Please note: Whenever you create a new Trade URL, your old one will expire. Please don't forget to update it on our site when you’ve created a new one.

How does affiliate program work?

As a DaddySkins affiliate you can create a referral link specifying unique promo code. You get % of $ in balance on DaddySkins site from users making deposits, while applying your code.

How much $ in balance can I earn?

We have 5 ranks with profit % amount varied from 6% to 10%, depending at which rank you are. Your rank (and %) grows depending on amount deposited by your referrals. The more referrals and deposits you have, the higher % and profit.

How do I get profit and how can I spend it?

Users who make deposits using your link, will generate a credit to your balance and you just need to collect it by hitting Collect Earnings button. You can use your balance for opening cases and getting skins out of the site. Same as with regular credit.

What is the promo code for?

Partner promo code gives +5% to the deposits for people you have invited, and who applied it.

Referrals can use one promo code at a time, but as many as he/she wants one after another.

How will my promo code look like?

Upon first logon to DaddySkins, you get a unique identifier for promo code, that you can easily change to any unused combination. Only Latin alphabet letters, numbers 0-9, symbols “-“ and “_” are allowed. DaddySkins is allowed to reset your code in case it’s already promoted by other party or for any other reason that we deem necessary.

Who is my referral?

A user who followed partner's link or applied promo code becomes your referral. The referral belongs to the partner, whose reference he’d used the last time before filling the balance. However, applying different code makes the user connected to another partner associated with it.

Does the user remain a referral of the partner forever?

Referral remains linked to a partner until he applies link or promo code from another partner.

Why don’t I get money from people I shared my link/code with?

This may happen either if the user didn’t use your link, or used partner link/promo code of another partner just before making the deposit.

I know some people used my code while depositing, but i still see zero earnings. Why?

Our partner program is built for influencers like Youtube video makers, streamers, etc, thus it is expected to be used appropriately. People with just a few referrals will not be able to see and and withdraw earnings until they reach certain amount of affiliates. Even though it shows zero, the earnings are being accumulated and your affiliate get corresponding cash back %.

I want to pay in skin. How to do that?

Now you have ability to update your balance using existing skin. To do that, first make sure you've made your steam inventory public, and your trade URL is specified correctly in daddyskins profile.

Next, clicking '+' button, select Skin deposit option. In the appeared ' Your inventory' dialog, you can see which items may be accepted at the moment. Chose what you want to deposit and press a corresponding button.

Why is skin price lower than it should be?

We automatically recalculate it using commission fee applied. The price you see is what you will get onto your balance.

In the 'Your inventory' window I see just part of my skins. Why?

We have some rules for accepting user skins:

  1. Total item price with commission must be between $5 and $450;
  2. We accept skins which belong to mil-spec, restricted, classified and covert grade.
  3. We do not accept items which are fully filled in our inventory

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